Company profile

Welcome to Wirax Furniture, a trusted online store where you can find great items at prices well below the high street RRP. Wirax Furniture is the online identity of Wirax Ltd, an established retailer and vat registered limited company. When you buy from us you are buying from a company that has many years of great retail experience within customer service, satisfaction and supply. We pride ourselves on our customer service so if you require any additional assistance or further information on our products, don’t hesitate to contact us at: wirax.ltd@googlemail.com. We are based in Wolverhampton where you will find our offices, warehouse and customer collection point for larger items.

Products
Since we began trading in January 2005 we have grown and developed our commercial awareness as a company, and have established solid and lasting contacts with suppliers of leading high street brands. Including our very successful Home furniture ranges and packages as seen in high street catalogue stores and other leading high street furniture stores.

Each week sees the addition of new and exciting lines which are constantly being expanded, in order to be able to supply the right product at the right time of year!.  Due to our constantly growing supplier list and product availability, we are able to access many different new and exciting product lines.  If there is a particular item that you wish to purchase and you can't see it in our store, please email us and we will try to source the item for you.

 

We have been recently assisting ITV & Channel 5 television providing various products for 60 MInute Makeover and The Hotel Inspector.

Delivery
By using and purchasing through our website you can shop with total confidence as we offer 100% secure shopping and all your purchases will be swiftly delivered direct to your door throughout the UK via royal mail or by an appropriate courier service for the type of product you have purchased.
We make it our main concern that your purchase is delivered promptly. We always welcome any special instructions or requirements that you may have, and we will endeavor to try to accommodate them were ever possible.
Costs of delivery do vary depending on the size and weight of the products purchased. When purchasing several items we can normally offer a shipping reduction.
We encourage our customers to advise us of suitable delivery days when buying items sent via courier. You can do this by adding a note to your payment or via email to us at wirax.ltd@googlemail.com

Customer service
At Wirax ltd we know that customer service is the highest priority.  With over 30 years proven retail experience, we understand the needs of our customers.  We always aim to try to complete your transaction in a professional manner, in order for you to feel completely satisfied and happy with our service.
Sometimes things go wrong – in most cases its when the issue is out of our control – even the largest companies in the world have problems to resolve – but what does count is how you deal with the problem, and at Wirax we thrive on a “can do” attitude, if we can fix the issue we will.
If for any reason you feel your experience does not warrant a positive shopping experience please email us and we will do our utmost to resolve any dissatisfaction you may have. We believe that 99.9% of issues can be resolved amicably through a retailers positive attitude.

Price promise
At Wirax we strive to bring you superb savings on great brands. In order to do this we buy in bulk and we also monitor our competitors. Sometimes we may not be the cheapest seller on a particular product, which may be due to cost prices, however if you see the item cheaper elsewhere please let us know as we may be able to match the price.


Thank you for visiting our website,
Very best regards,
Wirax Furniture.

Wirax Ltd. Delta Trading Estate, Bilston Road, Wolverhampton. Wv2 2qd. Tel: 01902 455136. Email: wirax.ltd@googlemail.com

Company Number - 5717346 / Vat Number - 902 3702 63